Terms of Service

1. Acceptance By registering a business on this platform you agree to these Terms of Service. If you do not agree, do not register. 2. The Service The platform provides a point of sale (POS) that works offline, digital receipts, quotations, pro-forma invoices, inventory and shift tools, customer messaging by SMS, WhatsApp and email, optional M-Pesa collection, and optional submission of sales invoices to the Kenya Revenue Authority (KRA) eTIMS system. 3. Subscription and Fees The service is billed monthly. You choose how many months to pay for in advance and pay the total via M-Pesa before your account is activated or renewed. Fees are non-refundable once a period has started. Pricing may change with prior notice and does not affect periods already paid for. 4. KRA eTIMS eTIMS submission is optional. You are responsible for your KRA registration, the accuracy of your PIN, branch and device details, item classification and tax types, and for meeting your own tax obligations. Receipts issued while offline are only fiscalised once they reach KRA; the platform shows the KRA status of every sale and lets you retry failed submissions. The platform is not liable for penalties arising from incorrect data you provide or from KRA system outages. 5. Messaging Wallet SMS and WhatsApp messages are charged per message from your prepaid wallet at the rates shown in your dashboard. A copy of every SMS and WhatsApp message sent on your behalf is emailed to your business email. Wallet balances are not refundable or withdrawable. 6. Your Data You own your sales, product and customer data. You must use customer contact details only for receipts and related communication, in line with the Kenya Data Protection Act, 2019. 7. Referral Programme Referral commissions are earned when a business you refer completes its first paid subscription and are paid via M-Pesa on the platform's payout days. Self-referrals and fraudulent referrals are void. 8. Availability We aim for continuous availability but do not guarantee uninterrupted service. The POS keeps working offline and syncs when connectivity returns. Third-party services such as M-Pesa, KRA, SMS and WhatsApp providers may experience outages outside our control. 9. Suspension and Termination We may suspend or terminate accounts that breach these terms or fail to pay applicable fees. 10. Liability To the extent permitted by law, our liability is limited to the fees you paid in the three months before the claim. 11. Governing Law These terms are governed by the laws of Kenya.